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compensation: Please contact
employment type: full-time

EXPERIENCED SERVICE ADVISOR NEEDED!

Toyota of Santa Fe, located in beautiful Santa Fe New Mexico and part of RFJ Automotive Group, is looking for an Automotive Service Advisor responsible for maintaining and building excellent customer relationships focusing on delivering an "EXCEPTIONAL" customer experience. If you are looking for a satisfying career as an Automotive Service Advisor with unlimited opportunities and a tradition of honesty and transparency, then we would like to talk to you! We offer a professional environment, ongoing training and growth with performance-based advancement.
You will greet and consult with customers on their service needs, perform a thorough vehicle walk around inspection as part of the service write-up, and take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer. We offer a great work environment and an excellent benefits package. If you are ready for a challenging career in a fast paced environment, respond to this ad https://www.toyotaofsantafe.com/careers
Service Advisor - Job Responsibilities:
Greets customers promptly
The Service Advisor will work with customer and technician to identify required maintenance utilizing historical service data
Advise customers on necessary/suggested services
Compute cost of replacement parts and labor to restore vehicle to condition specified by customer
Estimate cost of mechanical, electric, or other repairs
Enter itemized estimate on service order and explain estimate to customer to gain their understanding of all services provided
Determine progress of repair/service orders and inform customer accordingly
Address customer's questions/needs promptly and professionally
Ensure comprehensive pre-delivery check of customer vehicle, ensuring cleanliness and that all items identified for service/repair have been completed as scheduled
Review results of customer satisfaction surveys with Service Manager
Establish long-term positive relationships with customers
Meet the dealership's standards for repair/order production


Service Advisor - Job Requirements:
High school diploma or equivalent preferred
Experience as a Service Advisor is required
Prior dealership experience is required
Valid in-state driver's license
Professional personal appearance
Excellent communication skills
All applicants must be authorized to work in the USA
*All potential employees must pass pre-employment check and drug screening. Toyota of Santa Fe is a drug-free, equal opportunity employer.



We Offer

Health insurance
Dental insurance
Vision, Life, Disability insurance
401(k) plan with company match
Paid time off

Apply online at http://www.toyotaofsantafe.com/careers/ or see Paul Sandoval
Parts & Service Director at Toyota of Santa Fe. . For More information call: 505-992-1530 or email
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6791662666

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